Privacy Policy

Overview

This Privacy Policy describes how we collect, use, process, and protect your personal information when you use our website and services. We are committed to protecting your privacy and ensuring transparency in our data practices.

Information We Collect

Information you provide directly

• Contact information: Name, email address, company name, phone number
• Communications: Messages sent through contact forms, emails, or other communication channels
• Service information: Details about your business needs, project requirements, and preferences

Information collected automatically

• Usage data: Pages visited, time spent on pages, click patterns, referral sources
• Device information: Browser type, operating system, device identifiers, IP address
• Cookies and tracking: As described in our Cookie Policy

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you voluntarily provide information through forms or accept optional cookies
• Contract performance: To provide requested services and respond to inquiries
• Legitimate interests: To improve our services, ensure security, and conduct business operations
• Legal obligations: To comply with applicable laws and regulations

How We Use Your Information

• Respond to your inquiries and provide requested services
• Communicate about projects, updates, and business matters
• Improve our website functionality and user experience
• Analyze usage patterns to enhance our services
• Ensure website security and prevent fraud
• Comply with legal requirements and protect our rights

Data Sharing and Third Parties

We may share your information with trusted third-party processors who assist us in operating our business:

• Hosting providers: For website infrastructure and data storage
• Email services: For communication and marketing (with your consent)
• Analytics providers: For website usage analysis (with your consent)
• Professional services: Legal, accounting, or consulting services as needed

All third parties are bound by contracts requiring them to protect your data and use it only for specified purposes.

International Data Transfers

Your data may be transferred to and processed in countries outside your residence. When we transfer data internationally, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions by relevant data protection authorities
• Other legally recognized transfer mechanisms

Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Access controls and authentication systems
• Regular security assessments and updates
• Staff training on data protection practices

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Retention periods vary based on:

• Contact inquiries: Up to 3 years after last contact
• Service contracts: Duration of contract plus 7 years for legal requirements
• Analytics data: Up to 26 months (Google Analytics default)
• Marketing communications: Until you withdraw consent

Your Privacy Rights

Under applicable data protection laws (including GDPR), you have the following rights:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data in certain circumstances
• Restriction: Request limitation of processing in certain situations
• Data portability: Receive your data in a structured, machine-readable format
• Object: Object to processing based on legitimate interests or for direct marketing
• Withdraw consent: Withdraw consent at any time where processing is based on consent
• Complain: Lodge a complaint with your local data protection authority

To exercise these rights, please contact us at admin@11talents.xyz. We will respond within one month of receiving your request.

Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookie Policy.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on this page with a new effective date
• Sending email notification for significant changes (if you have provided your email)
• Providing prominent notice on our website

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: