Terms of Service

Acceptance of Terms

By accessing, browsing, or using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

Our Services

We provide professional marketing, web development, and digital consulting services. Our services may include:

• Website design and development
• Digital marketing strategy and implementation
• Search engine optimization (SEO)
• Content creation and management
• Analytics and performance monitoring
• Technical consulting and support

Service Agreements

Specific services will be detailed in separate agreements, statements of work (SOW), or proposals that may specify:

• Scope of work and deliverables
• Project timelines and milestones
• Fees, payment terms, and expenses
• Specific terms and conditions for the project

In case of conflict between these general Terms and a specific service agreement, the service agreement will take precedence.

Your Obligations

When using our services, you agree to:

• Provide accurate information: All information you provide must be current, complete, and accurate
• Lawful use: Use our services only for lawful purposes and in accordance with these Terms
• Content rights: Ensure you have the right to provide any content, data, or materials to us
• Cooperation: Provide reasonable cooperation and timely feedback to enable service delivery
• Payment: Pay all fees according to the agreed terms
• Compliance: Comply with all applicable laws and regulations

Prohibited Uses

You may not use our services to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful, offensive, or illegal content
• Engage in fraudulent or deceptive practices
• Interfere with our services or security measures
• Attempt to gain unauthorized access to our systems

Intellectual Property

Our intellectual property

All content, materials, and intellectual property on our website and in our services remain our property or that of our licensors. This includes but is not limited to:

• Website design, code, and functionality
• Proprietary methodologies and processes
• Trademarks, logos, and brand materials
• Documentation and training materials

Work product

Unless otherwise specified in a service agreement, work product created specifically for you will be transferred to you upon full payment. However, we retain the right to:

• Use general knowledge and experience gained
• Create derivative works for other clients
• Use anonymized data for improvement purposes

Payment Terms

• Fees: All fees are as specified in service agreements
• Payment schedule: Payment terms will be outlined in each service agreement
• Late payments: Late payments may incur additional charges and service suspension
• Disputes: Payment disputes must be raised within 30 days of invoice date
• Refunds: Refund policies are specified in individual service agreements

Privacy and Data Protection

Our collection, use, and protection of personal data is governed by our Privacy Policy. By using our services, you also agree to our Cookie Policy.

Disclaimers and Warranties

To the fullest extent permitted by law:

• Services "as is": Our services are provided on an "as is" and "as available" basis
• No guarantees: We do not guarantee specific results, rankings, or business outcomes unless expressly stated in writing
• Third-party services: We are not responsible for third-party services, websites, or content
• Accuracy: While we strive for accuracy, we do not warrant that all information is error-free

Limitation of Liability

To the fullest extent permitted by law:

• Liability cap: Our total liability is limited to the amount paid by you for the specific services giving rise to the claim
• Excluded damages: We are not liable for indirect, incidental, special, consequential, or punitive damages
• Time limit: Claims must be brought within one year of the incident giving rise to the claim

Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:

• Your violation of these Terms
• Your use of our services
• Content you provide to us
• Your violation of any third-party rights

Termination

Either party may terminate services:

• For convenience: With appropriate notice as specified in service agreements
• For cause: Immediately upon material breach of these Terms
• Effect of termination: Outstanding fees remain due, and certain provisions survive termination

Changes to Terms

We may update these Terms from time to time. When we make significant changes, we will:

• Update the "Last updated" date
• Notify you via email (if you have provided your email address)
• Post a prominent notice on our website

Continued use of our services after changes constitutes acceptance of the new Terms.

Governing Law and Disputes

These Terms are governed by applicable law. Any disputes will be resolved through:

• Good faith negotiation first
• Binding arbitration if negotiation fails
• Courts of competent jurisdiction for matters not subject to arbitration

General Provisions

• Entire agreement: These Terms, along with service agreements and our Privacy Policy, constitute the entire agreement
• Severability: If any provision is unenforceable, the remaining provisions remain in effect
• Assignment: You may not assign these Terms without our written consent
• Force majeure: We are not liable for delays due to circumstances beyond our reasonable control

Contact Information

If you have questions about these Terms of Service, please contact us: